Privacy Policy

Introduction

Welcome to https://frisco-spine-specialist.reporteev.com (hereinafter referred to as “Frisco Spine Specialist,” “we,” or “our”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is respected at all times. This Privacy Policy explains how we collect, use, and protect the personal information of individuals who interact with our website, applications, services, and products (collectively referred to as “Services”).

Scope

This policy covers all aspects of our Services, including but not limited to:

Our primary website at https://frisco-spine-specialist.reporteev.com
Any mobile or desktop applications associated with our brand
Online services and tools offered by Frisco Spine Specialist
Interactive features on our platforms, such as user forums or chat functions

Please be aware that this policy does not extend to third-party websites, applications, or services that you may access through links on our platform. These entities have their own privacy practices, and we encourage you to review their respective privacy policies before providing any personal data.

Processing Activities

This Privacy Policy outlines the ways in which we process personal data, including:

Account Creation: When you sign up for an account with us, we collect your name, contact information, and other details necessary for account management.
Service Usage: We track user interactions on our platform to provide personalized services and improve overall user experience.
Communication: If you choose to receive newsletters, emails, or promotional messages from us, we will use the communication channels you have selected.

Personal Data Collection

We gather various types of personal data to enhance your experience with our Services:

Account Information: This includes user names, passwords (hashed and salted), and profile details.
Payment Details: We securely store payment information, such as credit/debit card numbers, for seamless transactions.
Financial Data: We may collect financial records to process payments, comply with legal requirements, or offer financial services.
Purchase History: Records of your purchases, including products or services acquired through our platform.
Mobile Device Identifiers: Unique device identifiers, such as IP addresses and mobile phone numbers, for analytics and security purposes.
Location Data: If you choose to share it, we may collect location information to provide relevant content or services.
Feedback and Reviews: User-submitted comments, reviews, and ratings to improve our Services.
Social Media Information: When you interact with our social media pages, we may collect data from these platforms (with your consent) to personalize content.
Product Interaction: Details about the products you view, search for, or purchase on our site.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance user experience:

Strictly Necessary Cookies: These ensure basic functions of our website, such as secure login.
Preference Cookies: Used to store user preferences, like language settings.
Analytics Cookies: Help us understand user behavior and improve the platform.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their tracking preferences.

Retention and Deletion

We retain personal data for legitimate business purposes and in compliance with legal obligations:

Data related to account maintenance and customer support is retained as long as your account is active.
Purchase records are kept for billing, record-keeping, and tax purposes.
We may store certain types of data indefinitely for analytics, research, or legal reasons.

Upon request, we will delete or anonymize your personal information if it is no longer needed for the purpose it was collected.

Security Measures

The security of your personal data is a top priority:

We implement industry-standard security protocols, including encryption, to protect data during transmission and storage.
Third-party processors adhere to strict security standards when handling sensitive information.
Regular security audits and monitoring are conducted to identify and mitigate potential risks.

Children’s Privacy

Frisco Spine Specialist does not knowingly collect personal information from children under the age of 18. Our Services are intended for a general adult audience, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

Access: You can request access to the personal information we hold about you.
Rectification: We will make corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): In certain circumstances, you can ask us to delete your data.
Restriction: You may limit our use of your data for specific purposes.
Portability: You have the right to receive your personal data in a structured, commonly used format.
Objection: You can object to the processing of your data for certain purposes.
Non-Discrimination: You are protected from unfair treatment due to exercising your privacy rights.

To exercise these rights or submit related queries, please contact our Privacy Team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any privacy-related inquiries, requests for data access or deletion, or feedback, please contact us:

Email: [email protected]
Mailing Address: Frisco Spine Specialist, Privacy Team, [Street Address], [City, State, ZIP Code]